Order Guidelines
Delivery Charges:
– Delivery charge inside Dhaka city: 60 Taka.
– Delivery charge outside Dhaka city: 100 Taka.
– For product orders, the delivery charge does not need to be paid in advance, but the authority reserves the right to collect via online payment. The remaining amount should be paid upon receiving the product.
Delivery Process:
– We rely on third-party services (Pathao, Shohoz, Paperfly) for delivery. Therefore, we require 1 to 4 days for delivery.
– Please keep your mobile phone switched on. The delivery personnel will call you to collect the product.
Delivery Time Protocol:
– Since we rely on third-party delivery services, please check the product upon delivery.
– If there are any defects, wrong products, or discrepancies in quantity, please inform us while the delivery personnel are present (contact: 01521-766823 – from 10 AM to 8 PM).
After Parcel Opening:
– If any issues arise after opening the parcel, we will provide a free replacement promptly.